Biometrics comes to Cranford.

Cranford Community College is enhancing the current card-based cashless system, which has been in operation since September 2004.  The new system will allow us to continue with the development of the school and will provide us a more efficient, faster and ultimately better quality of service by incorporating the latest technology and eliminating the need to carry cash throughout the day.  As the new readers are biometric there will be no need to carry a card, as the system will recognise the thumbprint of your child at the revaluation pay points and at the tills.

We will start operating the system on Monday 14th March 2011.  From this day, no cards will be accepted at the till points.  Top up facilities at the school will also incorporate biometric technology, however, our preferred method of payment is a cheque made payable to ‘Chartwells Ltd’. 

An information evening for parents/guardians is planned to introduce the system and take your questions at 4.30 p.m. within the school dining area on Wednesday 16th February 2011.  Alternatively you can submit any queries or questions about the new biometric system via the link on the parent page on the school website.

Please send us your comments or queries about biometrics

Please click here for more information about the cashless, biometric system

Registrations for Cashless System

You will shortly be asked to register your thumb print for the new cashless catering system please read the guide below.

You will be given a time when to attend the registrations by your form tutor please make your way to the library at the given time.

On arrival you are to give your SURNAME to the operator, who will search the system for you, the operator will then ask you to confirm your forename.

When asked, please rest your right thumb onto the sensor, flat on and to the top of the plastic as shown. The scanner will not register you if you press on too hard, if you are required to apply more pressure, the operator will tell you.

The system requires two scans so it can make sure that both scans are the same so you’ll be asked to take your thumb off and place it back on.

Finally, the operator will ask you to place the same thumb on another sensor, which will then bring up your name on the display, please check this is correct. Once this is done, the registration is finished.

Some Popular Questions and Answers

Q.          How do I credit the account?

A.           This can be done in 2 ways:

By Cheque, this eliminates the need for pupils to carry any cash.  Cheques should be made payable to Chartwells Ltd with bankers card details, pupils name and form on the back.  Place in the cheque box in the dining room.

By Cash, into the revaluation machines on site.  These take £5, £10 and £20 notes, £2, £1, 50p, coins – no copper is accepted.

There is no minimum or maximum amount that has to be credited to the account before it can be used.  (However the account must be in credit to purchase food)

Q.          When can I use the revaluation machine?

A.           Before the 1st bell in the morning, at morning break and at lunchtime.

              Remember to credit your card in advance before purchasing food.

Q.          I am entitled to a free meal, how does it work?

A.           The allowance is credited to you each lunch time to allow you to purchase your meal.

(This allowance if not used will not carry over to the next day). 

Q.          What happens if I forget my money to credit my account?

A.           You will need to see a member of staff to authorise and cover the cost of a meal – this MUST be paid back in full the next day.

              Optional for the school

Q.          Can I have any say in what my child eats?

A.           The system has a blocking facility that will identify any items the child is not allowed either by choice or dietary needs.  This needs to be confirmed in writing by the parent/guardian.

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